Terms of Use

Haarohakki.com / Haarohakki operates as a drop shipper, coordinating product handling and shipping services. We connect customers with high-quality food and non-food products, facilitating a seamless shopping experience.

You agree to the Terms of Use by using our services (defined herein below). Please take the time to read them thoroughly. 

If you disagree with any part of these Terms of Use, you must not use the Platform or Services. You accept these Terms of Use by continuing to use the site and the Services, which we may change from time to time. Please check back here to see if the Haarohakki’s Terms of Use have changed.

These policies are published in accordance with the provisions of the applicable laws and are an ‘electronic record’ as contemplated under the applicable laws. These terms being an electronic record are generated by a computer system and do not require any physical or digital signatures.

 1. USER ACCOUNT, PASSWORD AND SECURITY:

You are completely responsible for keeping your Display Name and Password secure, as well as all activities that occur under your Display Name, when you use the Platform. You acknowledge that we have the right to suspend, terminate, or ban your access to the Platform indefinitely if you provide any information that is untrue, inaccurate, out of date, or incomplete.

You agree to:

  • Report any unauthorized use or breach of your password or account to Haarohakki at once.
  • Make sure you log out of your account when you conclude your session.

2. SERVICES:

Haarohakki.com allows customers to buy original items from a variety of fashion and lifestyle brands, such as food and non food items (collectively, “Products”), through the Platform (our “Services”). The Products can be purchased using a variety of payment methods on the Platform. The purchase of Products will be subject to cancellation policies, exchange policies, return policies, and so on. According to the FDA Guidelines, prior notice to the FDA is not required if the shipper is a family member or friend. We encourage compliance with all applicable regulations when purchasing food products.

As Haarohakki.com has an economic nexus and presence in California, we are obligated to collect sales taxes on qualifying items shipped to the state. The applicable sales tax will be calculated at checkout while the User makes the payment for the order. It has been specified that users must verify that the product being returned is unused and has all of the original tags attached when submitting a return request. If the Products returned by the user are used, damaged, or lacking the original tags, the user’s return request will be denied, and the Product will be re-shipped back to the customer. The user will not be eligible for a refund if the return request is denied, and Haarohakki will not be held liable in this event.

Additionally, if the user refuses to accept delivery of the re-shipped Products, the user will lose his or her right to a refund, and Haarohakki will not be responsible for the re-shipped Product’s return or refund. Furthermore, these Terms of Use may supplement Product-specific terms that are published alongside that Product.

3. USER WARRANTIES AND RESTRICTIONS:

You may only use the Platform for reasonable and authorized purposes, and you agree not to engage in any illegal or harmful behavior to the Platform or its content. You are granted a limited license to access and use the Platform solely for the purpose of receiving the Services, subject to these Terms.

A. You may not:

  • Sell, resell, barter, or distribute our products without proper authorization, in accordance with FDA regulations.
  • Delete or edit any content on the Platform that you do not own or have express authorization to modify, including but not limited to information about the Services, their performance, sales or price, legal notices, disclaimers, or proprietary notices such as copyright or trademark symbols, logos;
  • Disassemble, decompile, or reverse engineer the content;
  • Use the Services in any way that is illegal or detrimental to Haarohakki or any other person or entity, as decided solely by Haarohakki;
  • Using any engine, software, tool, agent, or other method to traverse or search the Platform (such as spiders, robots, avatars, worms, time bombs, easter eggs, cancel bots, intelligent agents, and so on);
  • Make false or harmful claims about the Services, the Platform, that is prohibited by Haarohakki;
  • Post, copy, submit, upload, distribute, or otherwise make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Platform and/or Services or any connected network, or otherwise interfere with any person’s or entity’s use or enjoyment of the Platform and/or Services;
  • Engage in any antisocial, disruptive, or destructive behaviour, such as “flaming”, “spamming”, “flooding”, “trolling”, “phishing”, and “griefing” as those terms are frequently understood and associated with the internet; or
  • Post or upload any content that is libelous, defamatory, abusive, threatening, harassing, hateful, or offensive, or that violates any third-party law or right.

B. Do not host, display, upload, modify, publish, transmit, update or share on or through the Platform, any information that:

  • Belongs to someone else and to which they have no legal claim;
  • Is blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically unpleasant, insulting, linked to or supporting money laundering or gambling, or otherwise damaging in any way;
  • Harms minors in any way;
  • Infringes on any patent, trademark, copyright, or other kind of intellectual property;
  • Violates any law for the time being in force;
  • Deceives or misleads addressee regarding the origin of such messages, or conveys any material that is grossly insulting or frightening.;
  • Impersonates or defames any other person; or
  • Contains software viruses or other computer code, files, or programmes that are designed to disrupt, destroy, or limit the functionality of any computer resource.

C. You will not be involved in the transmission of sensitive and personal information while accessing or using the Platform, including but not limited to account information as defined under the applicable laws.

D. You represent and warrant to Haarohakki.com that you are at least 18 years old, that your use of the Platform and/or Services will not violate any relevant law or regulation, and that all information provided to Haarohakki in connection with the Platform and/or Services is truthful and correct.

4. MANNER OF USE OF PLATFORM:

A. An order for the purchase of a Product placed by you constitutes an offer. All orders you place on the Platforms are contingent on the Product’s availability, Haarohakki’s acceptance of your offer, and your continuous compliance with these Terms. You understand and agree that you are accessing the Platform’s Services at your own risk and that you will use your best judgment before engaging in any transactions through the Platform. You may place orders for the products and at the prices specified on the Platform.

B. You agree and accept that you will be responsible for paying for the Services they provide on the Platform. Haarohakki allows online payments via credit card, debit card, net banking, and other payment mechanisms when the Platform makes them available. We accept payments via major credit cards (Visa, MasterCard, American Express). The Fees and Payment Policy governs your payments made through the Platform for the purchase of Products. 

C. All information on third parties, such as vendors and the Products offered on the Platforms (“Third Party Information”), is given exclusively for informational purposes. Haarohakki does not endorse Third Party Information and is not liable for any mistakes or representations made by the Third Party Information. You access the Third Party Information at your own risk.

D. If you are permitted to cancel any non-food product order placed on the Platform within 12 hours from placing such an order, you must return the Products purchased on the Platform in accordance with the Platform’s Cancellation, Return, and Refund Policy. Please note that food products cannot be returned. 

5. DISCLAIMER OF WARRANTIES:

A. Haarohakki strives to make your access and usage of the Platform seamless and free of errors. However, Haarohakki may pause or restrict your access from time to time so as to carry out maintenance of the Platform. Do be mindful that Haarohakki is not responsible for any issues that may arise with regards or access or usage due to Internet based problems at your end. At any time, Haarohakki has the right to restrict access to the Platform, terminate accounts, remove or edit content at its sole discretion.

B. Haarohakki does not pre-screen the content on its Platform, which contains user-generated and expert-generated perspectives. Haarohakki makes no claim to the text, files, images (including photos, videos, sounds, and musical works), or any other user-generated content that you may submit or post on the Platform. You retain ownership of any rights that they may have in any user generated content you upload on the Platform, subject to the limited license set out below. Haarohakki will make every effort to monitor, alter, or remove any user-generated content that it deems suitable or necessary. Haarohakki makes no representations or warranties as to the accuracy, completeness, or timeliness of any user-generated content on the Platform, or that it will not offend or upset anybody, or that it will not infringe on third-party intellectual property rights.

C. Haarohakki provides visual representations on the Platforms, such as graphics, illustrations, pictures, images, videos, charts, screenshots, infographics, and other visual aids, to assist you in recognizing the Products of your choosing. Haarohakki will take efforts to make accurate visual representation, however this is not a guarantee or warranty to the accuracy of the visual representation or descriptions of a product in comparison to the actual product received by you. For a variety of reasons, the look of the Product when delivered may differ.

D. The Services provided by the Haarohakki Platform are provided “as is” and on “as available” basis. They are without any representations or warranties, both, express or implied, excluding where it is specified in writing. Haarohakki makes no promises or guarantees whatsoever.

6. INDEMNITY:

You shall indemnify and keep indemnified Haarohakki and its directors, employees, customers, affiliates and agents harmless from and against any and all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs, including attorney’s fees and court costs, which Haarohakki may incur, pay or become responsible as a facilitator as a result of your breach or alleged breach of the representations or obligations under the Terms of Use. Haarohakki or their respective affiliates shall not be responsible for any direct, indirect, incidental, special, punitive or consequential damages, including loss of profits, incurred by the member or any third party, in connection with the offer.

7. TERMINATION:

The terms set out here shall be applicable from the date of publication on the platform.

  1. In the event of a breach of any of these Terms, misrepresentation of information, any unlawful action by you, or if Haarohakki is unable to verify or authenticate any information given by you, Haarohakki retains the right to stop or cancel its Services.
  2. You have the right to end the Agreement at any time by ceasing to use the Services or the Platform. You will be required to pay for any purchases made on the platform, as well as any other unfulfilled obligations that have accumulated prior to termination, if you have terminated the agreement.

8. FORCE MAJEURE:

Haarohakki shall not be liable to you for failure or delay of performance of its obligations, to the extent that such failure or delay is caused by riots, civil commotion, wars, hostilities, pandemic, epidemic, embargoes, actions by governments or any agency thereof, acts of God, storms, fires, accidents, strikes, sabotage, explosions or other similar or different contingencies beyond the reasonable control of the Party.

9. LIMITATION OF LIABILITY:

In no event shall Haarohakki be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

  1. the use or the inability to use the Services or Products;
  2. unauthorized access to or alteration of the user’s transmissions or data;
  3. breach of condition, representations or warranties by the manufacturer of the Product;
  4. Any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Platform or Service.

10. INTELLECTUAL PROPERTY RIGHTS

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Haarohakki, its affiliates, associates or its content suppliers and is protected by Indian/ International copyright, authors’ rights and database right laws. The compilation of all content on the website is the exclusive property of Haarohakki, its affiliates, associates or its content suppliers and is protected by laws of Indian/ International copyright and database right laws. All software used on this App is the property of Haarohakki, its affiliates, associates or its software suppliers and is protected by laws of India and international copyright authors rights and database laws.

11. DISCLAIMER

You, being a User of the website, expressly agree that the use of the website is at Your sole risk. The website and the contents uploaded or provide or shared by other users are made available to the User through the App on an “AS IS” basis and “AS AVAILABLE BASIS” without any warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability or fitness for a particular purpose or the legality of the products listed or displayed or transacted to the extent permitted by applicable Indian law and Haarohakki does not accept any liability for any errors or omissions.

Haarohakki shall not be liable or responsible for any actions or inactions of sellers or any breach of conditions, representations or warranties by the sellers or manufacturers of the products and expressly disclaims any and all responsibility and liability in that regard. Haarohakki shall not mediate or resolve any dispute or disagreement between the User and the sellers or manufacturers of the products.

12. GOVERNING LAW AND JURISDICTION:

The laws of India shall govern these Terms of Use and all other policies of Haarohakki and the Courts of Bangalore, India shall have the exclusive jurisdiction.

13. WAIVER OF COMPLIANCE:

Except as other provided in these Terms, any failure by you to comply with any obligation, covenant or agreement contained herein may be waived only by a written notice from Haarohakki entitled to the benefits thereof. Consent granted by Haarohakki, or waiver of a breach by a user, whether express or implied, shall not be construed as waiver or excuse for any other different or subsequent breach.

14. GRIEVANCE REDRESSAL:

You may submit any grievance with respect to the Platform or the Services or any other policies, including with respect to any abuse on the Platform, including any discrepancies or grievances with respect to processing of information, to the Grievance Officer at:

Email Id: www.haarohakki.coom